Thank you for choosing to be a part of our community at Udaipur Craft Innovation, doing business as Udaipur Craft (“Udaipur Craft,” “we,” “us,” or “our”). Safeguarding your personal information and respecting your privacy are top priorities for us. If you have any questions or concerns about this policy or how we handle your personal data, please reach out to us using the contact information provided at the end of this document.
This privacy policy applies to all information collected through our website (https://www.udaipurcraft.com/) as well as any associated services, sales, marketing, or events (collectively referred to in this policy as the “Services”).
1. What Information Do We Collect?
Personal Information You Provide to Us
In short: We collect personal details you voluntarily share with us, including your name, address, contact details, passwords, security data, and payment information.
We gather personal information when you show interest in our products or Services, participate in activities on our platform, or otherwise communicate with us. The type of data collected depends on how you interact with us, what you choose to provide, and the features you use. Such information may include:
- Names and contact details: first and last name, email address, postal address, phone number, and similar data.
- Credentials: passwords, password hints, and similar security details for authentication and access.
- Payment information: details required to process your payments, such as your card number and security code. We do not store card details; they are handled securely by our payment partners.
Automatically Collected Information
In short: Certain data is collected automatically, such as your IP address and device/browser characteristics, when you visit our Services.
We automatically log technical details about your device, location, language settings, pages viewed, and activity timestamps. This information is used for security, analytics, and to improve our Services.
2. How Do We Use Your Information?
In short: We process your data to meet our legitimate business needs, fulfill contracts, comply with laws, and/or with your consent.
We use the collected data for:
- Facilitating account creation and secure logins
- Sending administrative or legal notices
- Maintaining the safety of our Services
- Enforcing our terms and policies
- Fulfilling service requests
- Responding to legal requests
- Managing your orders and preferences
3. Will Your Information Be Shared?
In short: We only share your data with your consent, to comply with laws, fulfill obligations, protect rights, or complete business operations.
We may process or share your data on these legal bases:
- Consent
- Legitimate interests
- Contractual necessity
- Legal compliance
- Vital interests (protecting safety or preventing harm)
4. Do We Use Cookies and Tracking Technologies?
In short: Yes, we use cookies and other tools to store and access data.
Cookies and similar technologies help us enhance your experience. You can learn more in our Cookie Policy.
5. How Do We Handle Social Logins?
In short: If you log in through social platforms, we may receive certain profile data from them.
The profile data we receive depends on the platform’s privacy settings but may include your name, email, and public profile information.
6. International Transfers
In short: Your information may be processed or stored outside your country.
Our servers are in India. If you access our Services from elsewhere, you acknowledge your data may be transferred to and processed in India or other countries.
7. How Long Do We Retain Your Information?
In short: We keep your data only as long as needed to fulfill our purposes, unless required otherwise by law.
8. How Do We Keep Your Data Safe?
In short: We use organizational and technical safeguards to protect your data.
However, no system is 100% secure, and we cannot guarantee absolute security against breaches.
9. Minors
In short: We do not knowingly collect data from individuals under 18.
If we learn a minor has shared data with us, we will promptly delete it.
10. Your Privacy Rights
In short: Depending on your region, you may have rights to access, modify, or erase your data.
You can request:
- Access to your data
- Rectification or deletion
- Restriction of processing
- Objection to processing
- Data portability
If you wish to exercise any of these rights, please contact us at [info@udaipurcraft.com] (dummy email).
11. Do-Not-Track Signals
We currently do not respond to DNT signals as no consistent industry standard exists.
12. Policy Updates
In short: We may update this policy to stay compliant with laws and best practices.
If we make significant changes, we will post a notice on our website or contact you directly.
13. Contact Information
If you have questions or feedback about this policy, please contact us at:
Udaipur Craft Innovation
Main Road, Bhuwana, Udaipur, Rajasthan 313001
Email: [info@udaipurcraft.com] (dummy email)
14. Review, Update, or Delete Your Data
You may request to review, update, or delete your personal data by writing to [info@udaipurcraft.com] (dummy email).